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Privacy Policy / Data Processing Agreement

Last Updated: 27-01-2025

1. Introduction

Score Agents (“we,” “us,” “our”) is committed to protecting the privacy of users (“you,” “your,” “User”) of our website and services (collectively, the “Platform”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data, and outlines your data protection rights.

2. Data We Collect

2.1 Personal Data

  • Account Information: Name, email address, phone number, job title, company name, and login credentials.
  • Job-Related Information: Resumes, work history, educational background, or job postings.
  • Payment Information: Credit card details or billing information for employer services. We use third-party payment processors and do not store your payment details on our servers.

2.2 Technical Data

  • Device & Log Information: IP address, browser type, operating system, date/time stamps, and referring URLs.
  • Cookies & Similar Technologies: Used for authentication, remembering preferences, and analytics.

3. How We Use Your Data

We use your data to:

  • Provide and improve our recruitment and AI-driven matching services;
  • Facilitate account creation, login, and secure access;
  • Communicate with you regarding updates, marketing, and customer service;
  • Comply with legal obligations and enforce our agreements.

4. Legal Basis for Processing (GDPR Compliance)

If you are located in the European Economic Area (“EEA”) or the UK, we process your personal data based on:

  • Consent: Where you have given consent for specific processing activities;
  • Contract: Where processing is necessary for the performance of a contract (e.g., Terms of Use);
  • Legitimate Interests: Where processing is necessary for our legitimate interests, provided such interests are not overridden by your fundamental rights and freedoms;
  • Legal Obligations: Where we have a legal obligation to do so.

5. Data Sharing and Transfers

5.1 Third-Party Service Providers

We may share your personal data with trusted third-party service providers who help us operate our Platform (e.g., hosting, payment processing, analytics).

5.2 Employers & Job Seekers

  • If you are a job seeker: We may share your data with potential employers who use our Platform.
  • If you are an employer: We may share your company information or open roles with job seekers.

5.3 International Transfers

Your data may be transferred to and processed in countries outside of your jurisdiction, including the United States, which may have different data protection standards. We take steps to ensure that appropriate safeguards are in place to protect your data (e.g., Standard Contractual Clauses).

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

7.1 GDPR (EEA/UK) Rights

  • Access: Request access to your personal data.
  • Rectification: Request correction of incomplete or inaccurate data.
  • Erasure (“Right to be Forgotten”): Request deletion of your personal data under certain conditions.
  • Restriction of Processing: Request to limit processing of your data.
  • Data Portability: Request to receive your personal data in a structured, commonly used format.
  • Object: Object to the processing of your personal data in certain circumstances.

7.2 California Residents (CCPA)

  • Right to Know: You can request the categories and specific pieces of personal information we have collected about you.
  • Right to Delete: Request deletion of your personal data, subject to certain exceptions.
  • Right to Opt Out of Sale: We do not sell your personal information.

To exercise any of these rights, please contact us at a@scoreagents.com. We may request additional information to verify your identity.

8. Security Measures

We employ industry-standard security measures (e.g., encryption, firewalls, secure servers) designed to protect against unauthorized access to or alteration of your personal data.

9. Children’s Privacy

Our Platform is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you become aware that a child under 18 has provided us with personal data, please contact us.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on our Platform with an updated “Last Updated” date.

11. Contact Us

For questions regarding this Privacy Policy, or to exercise your data protection rights, please contact us at:

  • Email: a@scoreagents.com